We all get a good laugh when we hear an excuse like this but it’s not all that farfetched. Taking customer care calls for MVTV Wireless; I’m surprised at how often we deal with chewed on or unplugged internet cables. Whether it’s outside or inside, dogs, cats, rodents, rabbits and other animals seem to have a taste for the delicacy of internet cables and other electrical cords.
There are a few things that can be done to minimize animal related issues:
Organize – bundle and tie up cables and cords neatly with small zip ties, twist ties or cable ties. Tying up cables can help keep a cord from getting snagged and unplugged if your new puppy or kitten gets behind your desk.
No chew deterrent – there are a variety of commercial no chew sprays on the market. These sprays leave a bitter taste in the animal’s mouth which deters chewing; in a pinch you can also substitute Tabasco sauce or hot sauce as well. Lightly coat all internet and electrical cords with the no chew spray, repeat as needed.
For outdoor cables – if an internet installation requires a cable run across the yard the homeowner is responsible for burying the cable. Bury the cable immediately if possible. It’s also best to encase the cable in conduit. Any cable left above ground can be treated occasionally with a no chew deterrent. This will keep both underground and above ground pests from damaging the cable.
Taking a few precautions and watching our pets can save costly repair bills and downtime.