Attention Members: Updated MVTV Wireless COVID-19 Response Efforts:
In an effort to support mitigation measures, our Granite Falls office location is closed to the public. We will continue to be available during normal office hours of Monday – Friday 8:00 am – 4:30 pm. Our staff will be working remotely and available by email or by calling 320-564-4807 during normal office hours.
Payments can be mailed to PO Box A, Granite Falls, MN, dropped off in the MVTV drop box outside of Westberg Eischens office at 752 Prentice Street in Granite Falls, made online through the customer portal, or over the phone during business hour. Autopay will still run on the 18th of the month.
MVTV Wireless’ priority is the safety and health of our employees, our members, and the public; in addition to the high internet demand. Technicians will be deployed only to healthy households and will be taking protective measures.
We are working diligently to maintain and upgrade our Network regularly. As a member, you can help our Network and ensure that your internet is available for the critical applications that you need (i.e. work, school) by:
- Reducing streaming activities for entertainment (i.e. Netflix, Hulu, YouTube, Facetime)
- Stagger the hours or limit and monitor the number of people/devices in your home using the internet at the same time.
As a small business, we are not able to provide free internet. However, we have partnered with the United Way of West Central MN to offer a Broadband Assistance program available for people who qualify through the United Way of West Central MN. This program is for low-income families and individuals. United Way of West Central MN is completely separate from MVTV Wireless. You would need to go to their website, apply, and receive program approval. If approved, MVTV does offer a discounted 10 Mbps Broadband Assistance discounted internet package for $29.99 per month, with a discounted installation and membership cost of $89.95 (United Way of West Central Mn approval documentation is required). If you are interested in applying for this program or to see their eligibility guidelines, please go to the United Way of West Central MN website: https://liveunitedwcm.org/
MVTV Wireless also provides free public Wi-Fi Hotspots in partnership with Nobles and Kandiyohi County. For a list of locations go to https://www.mvtvwireless.com/hotspot-services/
We thank you for your cooperation, patience, and support! We wish all of our members’ safety & good health!
Sincerely,
MVTV Wireless
