Printable Bypass Router Instructions
Before you call to report an internet outage, please take a moment to follow these few easy steps to pinpoint what the problem might be.
How to bypass your router:
1. Make sure your router lights are on and either green or blue.
- if no lights, you may have a failing router.
- if the lights are red or amber, unplug the router from its electrical source. Wait 1 minute, then plug back in. Try to connect. If still not able to connect, go to step 2.
2. Bypass your router and connect directly to the MVTV power supply.
- Unplug the networking cable from the back of your router:
Router - Plug it into a device that has a networking or Ethernet cable port (i.e. laptop):
Ethernet Port - You will notice the Network and Internet
Setting is now showing a hardwired
connection icon instead of a WiFi
connection.
Hardwired Internet Connection
If still not able to connect and you have already unplugged and plugged the MVTV power supply back into it’s electrical source,
call MVTV Technical Support at 320-564-4807, ext 1.
